We proudly offer FREE Global Shipping! Please note that on average, it takes 3 to 5 business days to fulfill your order before dispatching it. Rest assured, we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, the estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters, or pandemics that might impact delivery times.
For Pre-Ordered or Back-Ordered Items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the pre-ordered or back-ordered items immediately once we have them available. So, if you ordered more than one item on a single order and only receive a part of your item, don't worry, you will receive your other items shortly after.
Tracking Your Order:
You will receive a confirmation email and/or text message, if you provided a mobile number, containing a tracking ID and a link to follow your package's journey. To track your package, you can visit our Tracking Page.
Please allow 1 to 3 business days for the tracking information to show.
Incorrect Address Disclaimer:
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@fulfilllane.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier using the information provided to you on our Tracking Page. If you have any further questions on how to do this, please contact our customer support team at support@fulfilllane.com.
